Stephenson Holdings Group LLC — Product Management & Business Consulting

01

About

Stephenson Holdings Group LLC is the consulting practice of Brian Stephenson, a 12+ year operations and program executive who builds and scales global delivery organizations.

Unlike traditional consultants who focus on efficiency and cost management, we create new revenue streams from zero. Most operations candidates are either commercial leaders without technical depth or technical managers without P&L experience. We are both.

Our career spans the full arc from hands-on engineering to executive leadership. We were in the original cohort of 8 at Amazon Robotics that built the deployment playbook after the Kiva acquisition. We've managed $300M+ project portfolios, built vendor ecosystems across 20+ countries, and grown professional services from $0 to $7M in 18 months.

Today, we help companies operationalize deployments and turn services into revenue engines — from robotics and logistics to retail and IoT. We bring the operational playbook, the financial discipline, and the cross-cultural leadership to make it happen.

01

Zero-to-One

Built multiple organizations and revenue streams from scratch, including professional services from $0 to $7M.

02

Global Scale

Deployed operations across 20+ countries and 3 continents, building vendor ecosystems from the ground up.

03

P&L Ownership

Own full P&L for services organizations, board reporting, pricing strategy, and margin targets.

02

Services

Product Management

Product Strategy & Roadmaps
Go-to-Market Planning
Market Research & Validation
Feature Prioritization
Cross-Functional Leadership
Stakeholder Alignment
Agile & Scrum Execution
Product Metrics & KPIs
User Experience Strategy
Launch & Scale Planning

Business Consulting

Operations Strategy
Process Optimization
Vendor Ecosystem Development
Global Deployment Planning
Supply Chain Management
Financial Management
Pricing Strategy
Margin Expansion
Change Management
Executive Coaching

Technology & Product Development

Mobile App Strategy
Web Application Development
IoT Platform Integration
Robotics & Automation
System Architecture
Technical Roadmapping
Prototype to Production
Technical Due Diligence
DevOps & Infrastructure
Fleet Management Systems

Program & Operations

PMO Development
Program Portfolio Management
SLA & KPI Design
Crisis Prevention & Response
Multi-Site Rollouts
Field Service Management
Quality Assurance
Training & Certification
Compliance & Governance
Resource Optimization

03

Representative Work

Zero-to-One Butlr Technology

From $0 to 55% of Revenue — Building Professional Services from Nothing

Situation

Butlr had no professional services function. The company sold IoT sensors but relied on customers or internal teams to handle installation. No revenue stream, no partner network, no pricing model, no delivery infrastructure.

Action

Built an entire professional services organization from zero — pricing, tools, partners, team, legal frameworks. Established 3 strategic global partner networks, built automated quoting and deal desk tools, restructured legal frameworks, and deployed remote fleet management capabilities.

Result

Grew professional services from $0 to ~$7M annually in 18 months. Professional services now accounts for 55% of total revenue. Mean Time to Revenue dropped from 4-6 months to 30 days. Built a scalable delivery model across USA, Canada, EU, Australia, and Japan.

Scaling Shopify / 6 River Systems

Scaling 2X While Cutting Costs 20% and Improving Quality

Situation

Shopify was growing 2X year-over-year, deploying more robots to more fulfillment centers. Typically, growth means higher costs, longer repair times, and declining quality.

Action

Led a strategic pivot from traveling SREs to a vendor-managed contractor model. Onboarded global break-fix and preventative maintenance vendors. Built training and preventative maintenance programs. Shifted 50% of workload from reactive to proactive.

Result

Reduced Mean Time to Repair from 30-45 days to 9 days. Reduced costs 20% YoY. Maintained 96% fleet uptime. All achieved with only 1 direct employee. Recognized as Top 1% of High-Impact Employees across all of Shopify.

Zero-to-One Amazon Robotics

Building Amazon's Robotics Playbook — From Kiva Acquisition to Global Scale

Situation

Amazon acquired Kiva Systems and needed to figure out how to deploy warehouse robotics at massive scale. There was no playbook, no methodology, no established process.

Action

Joined the original cohort of 8 at Amazon's R&D testing facility. Received first shipments of new robots, tested hardware and systems, provided feedback, and helped figure out deployment methodology. Progressed to Lead, consistently given the toughest projects. Spearheaded international expansion to UK and Spain.

Result

Helped build the blueprint Amazon Robotics used to scale globally. Managed $300M+ in deployment projects across 3 countries. Led teams of 20-50 contractors. The processes built are still replicated across hundreds of facilities worldwide.

Scaling Avik Services

Delivering 60+ Robotics Projects for Fortune 10 Clients Nationwide

Situation

Avik Services, founded by ex-Kiva Systems talent, needed to deliver advanced automation and robotics projects for Fortune 10 companies at scale across the United States.

Action

Led Amazon Go and robotics installs from R&D labs to nationwide deployments. Drove 25% revenue growth. Led project teams across ~50 FTE. Delivered projects on time and on budget for the world's largest companies.

Result

Delivered 60+ robotics and automation projects for Fortune 10 clients nationwide. Built a reputation for flawless execution on Amazon's most advanced R&D projects. Drove significant revenue growth while maintaining quality standards.

04

What Leaders Say

Brian has great business acumen, a rare quality in functional leaders. Being able to recognize, differentiate, and communicate across the board on what we can do and what we should do in the future — is a great ability for great leadership.